I put in the wrong address at checkout. What do I do?
Please CALL us at Customer Service (858/ 999 - 8023) ASAP if you have entered your address incorrectly during checkout. There is only a 15-minute window to change this.
Even if we are closed for the weekend, please leave a voicemail with your order number and correct address.
If your package has already left our facility, please see if USPS (for US-Customers) can intercept your package before returning the package back to our facility. You can read more about it here: https://usps.com/manage/package-intercept.htm We apologize for the inconvenience, but there isn't a similar service for International Customers.
All orders that have been shipped to an incorrect address will be the customer's responsibility for paying for the shipping fees associated with the order. Once the package returns to our facility, we will contact the customer to resend the package.
Blenders Eyewear will not be responsible for packages and/or additional fees that are associated with shipment to an incorrect address.